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Salesforce-Native Check-In Kiosk

Check-In Kiosk Built for Faster Guest Processing

Faster arrivals. Clearer queues. Better service.

Reduce queues, speed up guest arrivals, and improve operational efficiency using Salesforce booking and scheduling software with a modern self-service kiosk connected directly to CRM and ERP workflows on Salesforce.

Self-service guest check-ins
Live queue visibility
CRM and operations connected

Check-In Kiosk

Live

Welcome to Check-In

Find a booking, appointment, event registration, or walk-in

Ready

Scan QR or Search

Enter name, phone, QR code, or booking reference

Lookup

Verify Booking

Match the guest to a live appointment or registration

Verified

Print Badge

Create a branded badge with barcode support

Printed

Join Queue

Move the guest into service with live wait status

Queued

Axo AI insight: arrival volume is rising. Add one staff member to keep average wait time under 4 minutes.

Check-In Walk-Ins Badges Live Flow
Self-service Guests arrive faster
Walk-in registration Capture on-site guests
Badge printing Branded barcode badges
Real-time visibility Track arrivals live

Axolt connects kiosk check-ins directly to customer records, appointments, events, queues, reporting, and operational workflows so every arrival is visible in real time.

The Root Cause

Why Manual Check-Ins Create Bottlenecks

Manual arrivals slow down front desks, create long queues, and limit visibility into who has arrived, who is waiting, and what action is needed next.

Long wait times at reception

Staff-led check-ins become overwhelmed during peak traffic, events, clinics, and appointment windows.

Manual attendee registration

Handwritten forms and disconnected spreadsheets create errors, duplicate records, and slower registration.

Limited arrival visibility

Teams struggle to see who has arrived, who is waiting, and how capacity changes in real time.

Front desk staffing pressure

High-volume arrivals create manual admin and pull staff away from service.

The Impact on Operations

Congested entry points and reception desks
Inaccurate attendance and capacity tracking
Poor guest experience and reduced staff productivity
Disconnected event, queue, and CRM records

Guests check themselves in, walk-ins are captured instantly, badges print on demand, and arrivals update connected scheduling workflows.

Business Outcomes

Measurable Results for Guest Experience Teams

Axolt Check-In Kiosk helps businesses reduce manual work, improve customer satisfaction, and gain real-time operational control.

Faster guest processing through self-service
Reduced wait times with live queue visibility
A smoother, more modern guest experience
Live arrival, attendance, capacity, and queue visibility

Self-service check-in helps front desks serve guests faster while teams keep one clear view of operations.

Core Capabilities

Everything You Need to Modernize Guest Arrivals

A connected kiosk experience for scheduled guests, walk-ins, badge printing, live tracking, and operational workflows on Salesforce.

Self-Service Guest Check-In

Let guests search bookings, appointments, registrations, or events and check themselves in within seconds.

Fast booking lookup
Contactless workflows
Mobile-friendly support
Faster arrivals with less front desk effort

Walk-In Registration

Register walk-in guests on-site and add them directly to queues, events, appointments, or other operational workflows.

Capture details instantly
Create new registrations
Track attendees live
Handle peak traffic without disruption

Instant Badge Printing

Generate branded visitor or attendee badges with barcodes for efficient scanning, identification, and access control.

Custom badge templates
Barcode badges
Event access support
A professional, controlled entry experience

Real-Time Tracking & Visibility

Track check-in activity, attendance, queues, wait times, capacity, and dashboard metrics in real time.

Arrival tracking
Queue monitoring
Capacity reporting
Better decisions while operations are live

Unified Arrival Register

See scheduled guests, attendees, visitors, appointments, and walk-ins from one Salesforce dashboard.

Scheduled arrivals and walk-ins
Check-in status and badge printing
Connected customer records
Manage every check-in in one place

Queue & Operational Reporting

Move guests from check-in to service queues or event entry, and monitor no-shows, wait times, capacity, and arrival trends.

Service queue handoff
Wait-time and no-show tracking
Attendance and capacity insight
Keep customer flow visible
Connected Check-In Workflow

From Arrival to the Right Next Step

One check-in flow links booking lookup, guest verification, badges, queues, and live Salesforce records.

Manual Check-In

Reception staff search separate records, collect details by hand, and update attendance or queues after the guest has arrived.

See the Connected Flow
Axolt Connected Process

One Flow for Every Arrival

Guest finds a booking or creates a walk-in entry

The kiosk verifies the appointment or registration

A badge prints and the guest joins the right queue

Staff see arrival, wait, and capacity status live

Every check-in updates customer, scheduling, queue, and reporting workflows in Salesforce.

Axo AI on Agentforce

AI-Powered Operational Intelligence for Customer Flow

Axo AI helps teams predict congestion, optimize staffing, surface bottlenecks, and automate guest communications while operations are live.

Predict Peak Arrival Periods

Forecast guest volume so teams can prepare before queues build up.

Recommend Staffing & Routing

Suggest staffing changes and better queue routing using wait times, capacity, and check-in activity.

Automate Guest Notifications

In the sample flow, Axo AI projects a registration wait above 8 minutes, recommends another kiosk and routing walk-ins to Service Queue B, then sends confirmations to 42 attendees and prepares badges. The displayed wait time falls by 31%.

Built for Customer-Facing Teams

Faster Arrivals Across Every Service Setting

Support high-volume arrivals across events, healthcare, retail, hospitality, and enterprise offices.

Events & Conferences

Streamline attendee arrivals, badge printing, and event access with live visibility.

Healthcare & Clinics

Simplify patient check-ins, appointment arrivals, and waiting-room queues.

Retail

Support service appointments, customer queues, and in-store check-ins.

Hospitality & Offices

Manage contactless guest arrivals and track office visitors and registration activity securely.

Take Control

Give Guests a Better Arrival Experience

Help scheduled guests check in quickly

Capture walk-ins and print badges on demand

Keep queues, attendance, and staff aligned

From events and clinics to retail, hospitality, and enterprise offices, arrivals stay connected.

Check-In Kiosk Questions

Check-In Kiosk on Salesforce: Common Questions

How can guests find their booking?

Guests can search by name, phone, QR code, or booking reference and verify a live appointment or registration.

Can the kiosk handle walk-ins?

Yes. Walk-ins can be registered on-site and added to the relevant queue, event, or appointment workflow.

Can it print badges?

Yes. It can create branded badges with barcodes for scanning, identification, and event access.

What can staff see in real time?

Staff can monitor arrivals, attendance, queue status, wait times, capacity, no-shows, and check-in activity.

How does Axo AI help?

Axo AI can predict congestion, recommend staffing and routing changes, surface bottlenecks, and trigger guest notifications.

Which scheduling workflows connect to the kiosk?

Appointment scheduling, room booking, queue management, events, and capacity planning can share arrival information in Salesforce.

Get Started

Ready to Modernize Guest Check-Ins?

Reduce queues, improve customer experience, and streamline operational workflows with Axolt Check-In Kiosk on Salesforce.