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Salesforce-Native Public Sector ERP

Connect Public Services, Resources, Procurement, Assets and Finance on Salesforce

Axolt helps public sector organisations connect service requests, resources, procurement, assets, inventory, scheduling, finance and reporting in one Salesforce-native ERP platform.

Public Sector Operations Flow — Live

Service Request Raised

Citizen, department or stakeholder request captured

Live

Resources Scheduled

People, assets, parts and suppliers aligned

Planned

Procurement Approved

Purchase requests, suppliers and budgets governed

Approved

Delivery & Reporting

Work completed, costs tracked and audit trail visible

Done
Services Requests Linked to Delivery
Procurement Governed Approvals & Spend
Assets Equipment, Vehicles & Facilities
Reporting Finance, Audit & Transparency

Axolt connects public service activity, resources, procurement, assets, inventory and finance — helping public sector teams improve visibility, accountability and operational control on Salesforce.

The Root Cause

Why Public Sector Delivery Slows
When Work Is Fragmented

Public sector service delivery depends on connected requests, teams, assets, suppliers, budgets, approvals and reporting. When those records sit apart, service delivery becomes slower and harder to govern.

In Many Public Sector Operations

  • Service requests, assets, procurement and finance sit in separate systems
  • Approvals are chased manually across teams and departments
  • Resource availability and asset status are hard to see
  • Procurement and supplier records are difficult to audit
  • Managers rely on manual reporting to understand delivery and spend

The Impact

  • Slow approvals and unclear request ownership
  • Service delays caused by missing resources or information
  • Limited visibility into assets, equipment and maintenance needs
  • Budget and cost visibility arrives too late
  • Audit preparation takes too much manual effort

Axolt brings public sector operations into Salesforce — connecting service delivery, procurement, assets, inventory, scheduling, finance and reporting so teams can work from one governed operational record.

Core Capabilities

Everything Public Sector Operations Need

01

Service Request and Operational Delivery

Manage service activity from request through scheduling, resource allocation, task completion, finance and reporting.

  • Service requests connected to operational activity
  • Ownership and next actions visible
  • Work progress linked to stakeholders
  • Reduced manual handover between departments
Faster public service delivery with clearer ownership
02

Procurement and Approval Control

Manage purchase requests, purchase orders, suppliers and approval workflows with Procurement on Salesforce to support transparency and purchasing discipline.

  • Purchase requisitions and purchase orders
  • Supplier management and activity visibility
  • Governed approval workflows
  • Spend and budget context connected to operations
Better procurement governance and spend visibility
03

Asset, Equipment and Vehicle Visibility

Track public assets, equipment, vehicles, tools, facilities and service-related resources with usage, maintenance and operational records.

  • Asset and equipment records
  • Maintenance planning and service history
  • Vehicle, tool and resource visibility
  • Asset activity linked to service delivery
Know what assets exist, where they are and what needs attention
04

Inventory and Parts Availability

Manage stock, parts, locations, transfers and replenishment with Salesforce inventory management so service delivery is not delayed by missing materials.

  • Inventory and parts control
  • Stock locations and transfers
  • Replenishment visibility
  • Service parts connected to field activity
Reduce delays caused by missing parts or materials
05

Workforce and Resource Scheduling

Plan people, appointments, service work and resources with People scheduling on Salesforce, giving managers clearer visibility into availability and workload.

  • People and resource planning
  • Appointment and field work scheduling
  • Availability and workload visibility
  • Resource requirements connected to service requests
Better coordination across teams, assets and suppliers
06

Finance, Reporting and Auditability

Connect operational activity with budgets, committed spend, supplier costs, invoices and reporting for stronger visibility and accountability.

  • Budget and committed spend visibility
  • Finance linked to operational delivery
  • Approval and decision audit trails
  • Salesforce reports and dashboards
Stronger transparency from request to cost and reporting

Connected Visibility

Public Sector Data Connected
Across Delivery and Governance

Teams can see requests, resources, assets, procurement, inventory, budgets and finance in one connected Salesforce-native view.

Service Requests

Open work, ownership and next action visibility

Resource Availability

People, teams and workload planning

Assets & Equipment

Vehicles, tools, facilities and service resources

Inventory

Parts, stock, locations and transfers

Procurement

Requisitions, purchase orders and suppliers

Approvals

Governed approval status and audit trail

Budgets & Finance

Committed spend, invoices and cost visibility

Reporting

Dashboards for accountability and transparency

Axo AI on Agentforce

AI-Ready Public Sector
Operations

Connected data gives public sector teams a stronger foundation for AI-assisted service delivery, procurement reviews, asset reminders, budget summaries and stakeholder updates with Agentforce inventory operations.

Summarise service requests and next actions
Check resource availability and workload
Review procurement approval status
Trigger asset maintenance reminders
Surface inventory shortage alerts
Prepare budget and spend summaries

Before vs After

From Fragmented Public Operations
to Connected Control

Axolt reduces the friction between field service, procurement, asset management, inventory and finance by connecting these workflows inside Salesforce.

Traditional Process
1
Service request captured away from operational delivery
2
Resources, assets and parts checked manually
3
Purchase approvals chased by email or spreadsheet
4
Finance sees cost and budget impact late
5
Reports and audit trails prepared manually
Axolt on Salesforce
1
Request, ownership and operational activity connected
2
Resources, inventory and assets visible in Salesforce
3
Procurement and approvals governed in one workflow
4
Finance sees spend, supplier cost and operational activity
5
Dashboards and audit trails support accountability

Connected Operations

Public Sector Delivery Connected
Across Teams, Spend and Assets

Axolt connects the operational workflows that sit behind accountable service delivery.

Service Requests

Operational work linked to requests, cases and field service

Scheduling

People and resources planned from Salesforce

Assets

Equipment, vehicles and facilities tracked with service history

Inventory

Stock and parts visibility across locations

Procurement

Purchase requests, suppliers and approvals connected

Finance

Budget, committed spend and reporting visibility

Use Cases

Built for Public Sector Teams That Need
Visibility, Governance and Control

Axolt supports teams managing service requests, procurement, public assets, field activity, inventory, budgets and audit trails.

Service Request Operations

Connect requests with operational work, ownership, progress and reporting.

Public Asset Management

Manage equipment, vehicles, facilities and maintenance-related activity.

Procurement Governance

Control requisitions, purchase orders, suppliers and approval workflows.

Inventory and Parts Control

Track stock, parts, locations, transfers and replenishment for service delivery.

Field Service and Scheduling

Plan people, appointments, field service activity and resources from Salesforce.

Reporting and Audit Trails

Improve accountability with connected approvals, records, dashboards and finance visibility.

Measurable Outcomes

What Public Sector Teams Achieve with Axolt

Clearer service request ownership
Better procurement and approval control
Improved asset and equipment visibility
Stronger inventory and resource availability
Reduced spreadsheet-based tracking
Better budget and spend visibility
Improved reporting and audit readiness
Salesforce-native public sector operations

Ready to Connect Public Sector Operations?

Services. Resources. Procurement. Finance.
One Platform.

Bring service delivery, procurement, assets, inventory, scheduling, finance and reporting together with Axolt Public Sector ERP on Salesforce.

Asset and resource visibility
Connected finance and reporting