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Product rental & planning on Salesforce

Rent with
confidence.
Plan every
next move.

Your products keep moving.
Your teams should stay connected.

Sell or rent the same product, with separate stock for each. Connect Loan Pool inventory, quotes, agreements, billing and returns from the first purchase order to the next rental.

✓ Salesforce-native ✓ Inventory to finance
One connected journey From Loan Pool to next rental
Rental operations Your day, at a glance
SAMPLE VIEW
On rental 18agreements
Ready to rent 18units in pool
Returns due 06this week
Every product, accounted for Loan Pool
Infusion Pump X200 Serial tracked · LA-00128
On rental
Access ladder Warehouse A · Loan Pool
Available
Service equipment kit Return received · QC pending
In inspection
Receive
Rent
Return
Reuse
Agreed once. Connected throughout. Policy, pricing and billing terms captured

Illustrative product preview · sample data

ONE PRODUCT JOURNEY
Procurement
Loan Pool
Quote & order
Agreement
Billing
Return & QC
One product / Two ways to fulfil

Sell it. Rent it.
Keep stock separate.

A product configured as rentable can still be sold normally. Toggle the quote or order line between sale and rental, with availability drawn from the relevant inventory pool.

Standard sales inventory and Loan Pool inventory stay separate. Changing the mode does not combine their quantities.

EXAMPLE PRODUCT / INFUSION PUMP X200 INTERACTIVE EXAMPLE
Product configured as rentable
Enabled

Quote / order line Choose normal sale or rental
Standard sales stock 12 units

Used for normal sales

Loan Pool stock 8 units

Used for rentals

Rental selected. Availability comes from the Loan Pool, with the rental policy and billing plan.

Illustrative selection · separate inventory quantities

The connected rental lifecycle

From the first receipt
to the next rental.

Rental is more than an order with a return date. Axolt connects the commercial, warehouse and finance work around every loaned product.

Procure & receive

Raise purchase orders and receive stock into the Loan Pool, with warehouse, serial or batch context.

Stock ready for rental

Plan & quote

Review availability and supply gaps. Choose rental products, policies and billing plans in the quote or order.

Commercial terms aligned

Agree & dispatch

Capture agreed terms, handle rate approvals and connect the agreement to fulfilment and its billing start.

A traceable commitment

Track & bill

See active loans and due returns. Generate rental invoices using the agreed billing frequency and timing.

Operations meet finance

Return & inspect

Receive full or partial returns through RMA. Record QC evidence and control release back to available stock.

Condition before reuse

Settle & reuse

Review additional charges, approvals and invoices. Reconcile deposits and credits through the finance workflow.

Ready for the next cycle
02 / A workspace for the whole team

See the work.
Know the next step.

Move between the six views that connect rental operations.
Explore an illustrative workspace below.

Axolt / Rental & Planning
INTERACTIVE PREVIEW · SAMPLE DATA

Rental overview

A shared starting point for the work ahead.

21 Oct 2026
Active agreements 18 Products currently on rental
Due this week 6 Upcoming customer returns
Pool available 18 Units ready for fulfilment
Needs attention 3 Return, supply and finance work
Your work queue 3 sample items
Return overdue LA-00131 · Access ladder
View example
Supply review needed SO-00482 · 3 units to purchase
View example
Commercial review LA-00131 · Supplementary charges
View example
Upcoming returns October 2026
OCT23
Access ladder LA-00139 · Example customer D
Due soon
OCT26
Service equipment kit LA-00142 · Example customer E
Due soon
OCT28
Infusion Pump X200 LA-00128 · Example customer A
Due soon
03 / Plan supply with context

Promise with a
clearer picture
of your stock.

See what is available, what is committed and where more supply is needed.

01

Separate sales and rental stock

Keep standard sales inventory separate from Loan Pool inventory. Review rental stock by warehouse and location, including reserved, issued and inspection quantities.

02

Demand connected to procurement

Review back-order requirements, available pool stock and remaining linked purchase orders before buying more.

03

Receipt and QC in the same flow

Receive into an eligible warehouse and complete required checks before stock becomes available for fulfilment.

LOAN POOL / SUPPLY PLANNING EXAMPLE

A supply gap, made visible.

Infusion Pump X200 · Warehouse A

08 Required
−
03 Pool contribution
−
02 On linked PO
Suggested purchase 3 units
1 Review demand 2 Review & raise PO 3 Receive & QC

Planning suggestions support the buying decision. A suggestion does not reserve stock.

04 / Commercial control

Your rental terms.
Carried all the way through.

Connect what sales agrees with what operations fulfils and finance bills. Keep the policy, pricing basis and billing plan with the agreement.

Policies that define the rental

Set tenure, grace periods, base-fee methods, overdue rules and deposit requirements. Reuse an active policy or select the default in the sales flow.

Standard equipment rental Active
Tenure 2 weeks
Grace 2 days
Billing plan Weekly · advance
Start basis Shipment
Illustrative policy

Billing that follows the plan

Use up-front or recurring daily, weekly and monthly plans. Define advance or arrears timing and the proration method for the agreed rental period.

Period 1 Weekly invoice 16–23 Oct
Period 2 Weekly invoice 23–30 Oct
Return Final review 30 Oct
Illustrative weekly plan · invoice timing follows the accepted terms.

Agreements with a clear baseline

Capture commercial terms at agreement creation. Route rate overrides for approval and generate agreement documents without losing the order context.

✓
Accepted terms stay with the loan

Later policy edits do not silently rewrite the agreement’s captured pricing and rules.

How rental billing works
RETURN · INSPECTION · REUSE EXAMPLE

The return is a new beginning.

Access ladder · LA-00131

✓
Return received RMA linked to the original rental
Received
✓
Quality check completed Required checklist answers recorded
Passed
✓
Released to the Loan Pool Warehouse A · available for fulfilment
In stock
05 / Close the loop

A return is only
complete when
the details are.

Keep the return, the condition of the product and the financial outcome connected.

Full and partial returns through the existing RMA and receiving workflow Product checklists and saved inspection evidence before release through the receiving workspace Review of overdue, damage and other assessed charges with approval and invoice links Deposit allocation, unused-deposit refunds and dispute credits through existing finance processes

Quality pass/fail and customer charging are separate decisions. Inspection evidence supports the commercial review.

Connected teams / Shared context

One rental.
Everyone on the same page.

01 / SALES

Agree with clarity.

Bring the product, policy, rental price and billing plan into the quote and order conversation.

02 / OPERATIONS

Keep products moving.

Follow availability, procurement, dispatch, due returns and inspection work from the rental workspace.

03 / FINANCE

Keep the full trail.

Connect scheduled rent and approved charges to invoices, deposits, credits and settlement review.

A few useful answers

Rental, without
the guesswork.

Have a more specific workflow?
Let’s walk through it together.

How does rental stock differ from regular sales stock?

The same product can have both standard sales stock and rental stock. Normal sales use standard inventory, while rentals use the separate Loan Pool. Availability and movements are tracked for each pool, so rental units are not counted as available sales stock.

Can we use rental products in quotes and orders?

Yes. The rental flow supports selecting Loan Pool products, an active loan policy and billing terms in quoting and order entry. Quote conversion carries the rental context into the order and agreement. Agreed rate overrides use the configured approval process.

Can rentals be billed daily, weekly or monthly?

Billing plans support daily, weekly and monthly recurring periods, as well as up-front billing. The plan defines advance or arrears timing and proration. Rental invoices are generated against the agreement’s captured terms; posting and payment use the existing finance workflow. Eligible automatic runs require explicit setup.

What starts and stops the rental billing period?

The agreement can use fixed dates or wait for the applicable confirmed shipment or delivery event, according to its captured start basis. Actual Loan Pool return receipts stop future rental for the returned quantity. The accepted proration method controls shortened periods, and final arrears may still be due after a return.

How are returns, QC and extra charges handled?

Returns use the RMA and receiving workflow, including partial quantities. Products requiring QC move through inspection before release via the receiving workspace. Overdue and explicitly assessed damage or other charges are reviewed separately, with approval and invoicing through the loan finance flow. A failed inspection alone does not calculate the customer’s charge.

Can the same product be sold and rented?

Yes. A product configured as rentable can be used for a normal sale or switched to rental on the quote or order line. Normal sales use standard sales inventory; rentals use the separate Loan Pool. Switching the line’s mode changes the applicable stock and commercial terms without combining the two inventory pools.

Your products have more journeys ahead.

Make every rental
a connected one.

See how procurement, stock, sales and finance
can work around the same product lifecycle.

Let’s plan your rental workflow
Built on Salesforce
Plan Rent Return Repeat
Illustrative workspace ×

LA-00128

The agreement keeps the selected product, customer, order and agreed commercial terms connected. Its due date and fulfilment context support the next operational action.

Context Example customer A
Product Infusion Pump X200
Due date 28 Oct 2026
Policy Standard weekly
Status Active
Illustrative workspace ×

LA-00131

The expected return date has passed in this example. The operational queue surfaces the outstanding return; the finance review evaluates overdue charges against the agreement’s captured rules.

Context Example customer B
Product Access ladder
Due date 19 Oct 2026
Policy Equipment loan
Status Overdue
Illustrative workspace ×

LA-00134

The return is received and the product is undergoing inspection. Receiving and QC establish the stock disposition; commercial assessments are reviewed separately.

Context Example customer C
Product Service equipment kit
Due date 21 Oct 2026
Policy Standard weekly
Status In inspection
Illustrative workspace ×

Infusion Pump X200

A warehouse stock position combines the rental pool with serial or batch context where applicable. Available quantities should be read separately from reservations, dispatches and QC.

Context Serial tracked
Warehouse Warehouse A
Available 8 units
Location Ground floor
Status Available
Illustrative workspace ×

Access ladder

The Loan Pool provides a dedicated view of rental stock. The existing warehouse and location records support receiving, reservation and outbound fulfilment.

Context Loan Pool stock
Warehouse Warehouse A
Available 6 units
Location Equipment bay
Status Available
Illustrative workspace ×

Service equipment kit

The returned kit is waiting on inspection. Review its component records and condition evidence before releasing eligible stock for the next rental.

Context Component-based stock
Warehouse Warehouse B
Available 0 units
Location Inspection area
Status In inspection
Illustrative workspace ×

SO-00482

Eight units of demand, less three available units and two remaining linked PO units, gives a suggested purchase of three. Review existing supply and eligible warehouses before raising the PO. The suggestion itself does not reserve stock.

Context Infusion Pump X200
Required 8 units
Pool share 3 units
On linked PO 2 units
Status Purchase 3
Illustrative workspace ×

SO-00489

The illustrative requirement is covered by the available Loan Pool contribution. Planning uses the order’s channel, company and eligible warehouses.

Context Access ladder
Required 2 units
Pool share 2 units
On linked PO 0 units
Status Stock covered
Illustrative workspace ×

SO-00495

This example already has linked purchase supply. Follow the PO through receiving as Loan Pool and the required QC release instead of creating duplicate supply.

Context Service equipment kit
Required 1 unit
Pool share 0 units
On linked PO 1 unit
Status Awaiting receipt
Illustrative workspace ×

LA-00128

Recurring rental invoices follow captured rate, quantity, billing timing and proration. Repeated runs protect against billing a period twice. Invoice posting and customer payment remain separate finance actions.

Context Example customer A
Plan Weekly · advance
Next billing 23 Oct 2026
Charge context Recurring rental
Status Scheduled
Illustrative workspace ×

LA-00131

Overdue and explicitly assessed charges are reviewed against the accepted policy and approval rules. Supplementary settlement charges remain separate from recurring rental periods.

Context Example customer B
Plan Up-front
Next billing After review
Charge context Supplementary charges
Status Approval pending
Illustrative workspace ×

LA-00134

The rental workflow requires valid finance coding and accepted commercial terms. Errors remain visible for an authorized user to review before invoicing.

Context Example customer C
Plan Monthly · arrears
Next billing 31 Oct 2026
Charge context Finance coding
Status Review required
Illustrative workspace ×

Standard weekly

An active default policy can be preselected in the sales flow. Authorized users define the tenure, grace, fee method, replacement basis, deposit and billing-plan settings.

Context Default policy
Tenure 2 weeks
Grace 2 days
Billing plan Weekly · advance
Status Active
Illustrative workspace ×

Equipment loan

Policies are reusable across rental products. The agreement captures the chosen commercial terms rather than relying on future edits to the reusable policy.

Context Short-term equipment
Tenure 10 days
Grace 2 days
Billing plan Up-front
Status Active
Illustrative workspace ×

Monthly equipment

This is an illustrative draft. In the product, configuration and permissions must be completed before a policy can be used as an active commercial baseline.

Context Policy draft for review
Tenure 1 month
Grace 3 days
Billing plan Monthly · arrears
Status Draft