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Salesforce-Native Quality Control

Salesforce Quality Control That Stops Defects Before They Reach Customers

Control quality before it becomes a customer problem.

Axolt Quality Control is built on the Salesforce ERP platform. Manage inspections, traceability, non-conformance, and inventory status directly inside Salesforce.

Incoming to final inspection
Batch, lot & serial traceability
Hold, release & quarantine

Connected Quality Flow

Live

Incoming materials

Trigger supplier and receiving inspections

PO

In-process checks

Gate work orders before issues move forward

QC

Non-conformance

Capture defects, root cause, and actions

NCR

Release control

Approve, hold, quarantine, or ship stock

Live

Quality rarely starts at final inspection. Every check stays linked to the operational record.

Purchasing Inventory Production Shipping
Inspection stages Incoming to final
Traceability Batch, lot & serial
Inventory control Hold, release, quarantine
Platform Built on Salesforce

Axolt connects quality workflows directly to a connected manufacturing ERP platform, including purchasing, inventory, production, shipping, and customer operations.

Quality Connected to Manufacturing

Move from Disconnected Checks to Operational Quality Control

Spreadsheets, paper forms, and standalone inspection tools separate quality data from production activity. Axolt keeps inspections, holds, approvals, and traceability connected to Salesforce operational records.

The Old Way

Disconnected Quality Checks

Quality data sits outside purchase orders, inventory, work orders, and shipments

Teams lose time tracing affected products, suppliers, batches, and customers

Stock can move forward before inspection or approval is complete

Defects are harder to investigate, resolve, and prevent

Result: quality problems found by customers

The Axolt Way

Operational Quality Control

Quality checks stay connected to operational records inside Salesforce

Trace issues by serial number, batch, lot, supplier, work order, shipment, or customer

Inventory is held, released, quarantined, or blocked based on quality status

Non-conformance and corrective and preventive action (CAPA) workflows support faster resolution

Result: issues stopped before they ship

One connected platform for incoming and in-process inspections, final inspection and release decisions, batch, lot and serial traceability, supplier quality and non-conformance, and CAPA and customer return reviews.

Core Capabilities

Quality Controls for Every Manufacturing Stage

Built for both process and discrete manufacturers, Axolt connects quality activity with inventory, purchasing, production, receiving, shipping, and customer records.

01 Incoming QC

Inspect Supplier Deliveries Before Production

Using connected Salesforce MRP, supplier deliveries are inspected against live material requirements, production schedules, supplier batches, and inventory readiness.

Record pass/fail results, measurements, and observations
Attach documents or images
Quarantine, approve, reject, or return materials
Prevent defective materials from entering inventory or production
02 In-Process Checks

Catch Issues During Production

Add quality checks directly into production planning and scheduling workflows across routing steps, work centres, and manufacturing stages.

Dimensional, visual, weight, volume, and parameter checks
Operator sign-off and component verification
Quality gate approvals aligned with capacity planning before work continues
Hold failed work orders or route items for review and rework
03 Final Release

Approve Finished Goods Before Shipment

Perform final product checks before stock is released, shipped, invoiced, or transferred.

Approve finished goods or hold failed products
Record inspection history and certificates
Link results to sales orders and shipments
Reduce complaints, returns, and non-conforming shipments
04 Non-Conformance & CAPA

Capture Defects and Prevent Repeat Issues

Record non-conformance against supplier, production, finished product, customer return, batch, serial number, work order, or shipment records.

Track defect type, root cause, corrective action, and approvals
Manage rework, scrap, and follow-up actions
Assign owners, due dates, and supplier corrective actions
Improve audit readiness and reduce repeat failures
Traceability

Serial, Batch, and Lot Traceability Built into Every Quality Decision

Whether you track individual units or production batches, every inspection, hold, and release stays linked to the record it belongs to.

Serial Number Quality Tracking

Unit-Level Quality History from Production to Customer Delivery

For high-value, regulated, or individually traceable products, Axolt links quality activity directly to serial numbers, so every unit has its own history of work order, components, inspections, test results, rework, customer shipment, and RMA review.

See which work order created each serial number
Track inspections, tests, pass/fail status, and repairs
Connect finished units to customer delivery and returns

Serial Quality Record

Live

Serial No.

SN-24018

Work Order

WO-1047

Inspection

Passed

Customer Shipment

Linked

RMA History

None

Batch Release Status

Live

Supplier Batch

RM-B771

Production Run

PR-5582

Expiry

24 months

Quality Status

On hold

Affected Shipments

Traceable
Batch and Lot Quality Tracking

Control Quality Decisions Across Every Affected Batch

For process manufacturing and batch-controlled inventory, Axolt tracks quality by batch, lot, expiry date, production run, supplier batch, and finished goods batch, so teams can manage quarantine, release, recall investigation, and compliance reporting.

Record test results against batch and lot numbers
Hold, quarantine, release, or block stock
Trace raw material batches into finished goods

Not sure which tracking method fits your products? Read our guide to batch vs serial tracking.

Built for Process and Discrete Manufacturers

Designed for Regulated, Traceable, and Quality-Led Operations

Axolt supports manufacturers that need stronger control over quality, traceability, compliance, supplier accountability, and customer response.

Process Manufacturing

Pharmaceuticals, cosmetics, chemicals, food and beverage, healthcare products, MedTech consumables, and industrial materials.

Discrete Manufacturing

Electronics, machinery, medical devices, automotive components, engineered products, furniture, and high-value assembled goods.

Regulated Businesses

Teams that need quality records, inspection history, approvals, audit trails, recall readiness, and real-time Salesforce reporting.

Why Business Users Choose Axolt Quality Control

Better Visibility, Stronger Traceability, and Less Operational Risk

Connected quality visibility across inventory, manufacturing, purchasing, shipping, and customers

Trace quality by serial number, batch, lot, supplier, work order, shipment, and customer

Replace spreadsheets and paper forms with structured Salesforce workflows

Prevent non-approved stock from being used in production or shipped to customers

Resolve issues faster by linking defects to operational, inventory, and manufacturing finance records in real time

Maintain records, approvals, and audit trails in one connected platform

Track supplier quality performance and rejected material history

Trace customer complaints and RMAs back to shipment, production, batch, serial, and supplier data

FAQ

Quality Control on Salesforce: Frequently Asked Questions

What is quality control on Salesforce?

It means running inspections, non-conformance, holds, and release decisions directly on the Salesforce platform. Axolt keeps every quality check connected to purchase orders, inventory, work orders, shipments, and customer records, instead of spreadsheets or a separate inspection tool. Read more on why quality control is a record, not a checkpoint.

Which inspection stages does Axolt support?

Incoming inspection of supplier deliveries, in-process checks during production, and final inspection before finished goods are released, shipped, invoiced, or transferred.

Can Axolt hold or quarantine inventory based on quality status?

Yes. Inventory can be held, released, quarantined, or blocked based on quality status, which prevents non-approved stock from being used in production or shipped to customers.

Does Axolt support batch, lot, and serial traceability?

Yes. Quality can be traced by serial number, batch, lot, supplier, work order, shipment, or customer. Serial tracking gives each unit its own quality history, while batch and lot tracking covers expiry dates, production runs, and supplier batches. See batch vs serial tracking for when to use each.

How does Axolt handle non-conformance and CAPA?

Non-conformance can be recorded against supplier, production, finished product, customer return, batch, serial number, work order, or shipment records. Teams track defect type, root cause, corrective action, and approvals, and assign owners, due dates, and supplier corrective actions.

Is Axolt Quality Control suitable for regulated manufacturers?

Axolt supports teams that need quality records, inspection history, approvals, audit trails, recall readiness, and real-time Salesforce reporting, across process industries such as pharmaceuticals, chemicals, and food and beverage, and discrete industries such as electronics, medical devices, and automotive components.

Ready to Improve Quality Control on Salesforce?

Manage Inspections, Traceability, and Non-Conformance in One Platform

Book a demo of Axolt Quality Control and see how your team can connect quality checks with inventory, production, suppliers, shipments, returns, and customer records.

Salesforce-native
Process & discrete manufacturing
Batch, lot & serial traceability