Connect Customers, Inventory,
Fulfilment and Finance on Salesforce.
Axolt helps retail businesses connect inventory, purchasing, fulfilment, shipping, customer service and finance through a Salesforce-native ERP platform.
Book a Retail DemoCustomer demand to delivery  · Stores, ecommerce and warehouses connected  · Finance and operations aligned
Demand
Orders
Availability
& Dispatch
& Tracking
& Margin
Retail Operations Are Often
Too Fragmented
Retailers do not lose control because they lack data. They lose control when customer demand, stock availability, ecommerce orders, store activity, supplier deliveries, fulfilment and finance all sit in different systems.
Stock Availability Is Unclear
Customers may order items that appear available online but are already reserved, allocated or unavailable in the right location.
Channels Compete for Stock
Ecommerce orders, store demand and warehouse fulfilment can compete for the same inventory when systems are not connected.
Replenishment Happens Too Late
Buying teams may reorder late or buy the wrong stock when supplier activity, demand and inventory are disconnected.
Customer Service Chases Updates
Service teams lose time checking warehouses, carrier portals and order systems instead of answering customer questions quickly.
Returns Create Stock and Finance Issues
Returns and exchanges affect customer service, inventory accuracy, finance and margin when they are handled outside the main operational flow.
Finance Sees Margin Too Late
Finance teams spend more time reconciling sales, stock, fulfilment, returns and shipping after the operational issue has already happened.
Axolt brings retail operations into Salesforce-native ERP, helping customer service, operations, warehouse, purchasing and finance teams work from the same connected data.
Why Salesforce-Native ERP Matters for Retail
Many retailers use Salesforce for customer management, service, marketing, ecommerce or sales activity. But operational data often sits outside Salesforce in POS systems, ecommerce platforms, warehouse tools, purchasing systems, carrier portals, spreadsheets or accounting software.
That creates a gap between the customer experience and the operational reality. Axolt helps close that gap by bringing inventory, purchasing, fulfilment, shipping, customer service and finance onto Salesforce.
With Axolt, retail teams can understand what is available, what is reserved, what needs replenishment, what is ready to ship and what has been invoiced from one connected platform.
Everything Retail Teams Need to Connect Order-to-Delivery
Axolt connects customer demand, product availability, purchasing, fulfilment, returns, shipping and finance in one Salesforce-native system.
Stock Visibility Across Channels and Locations
Manage inventory across stores, warehouses, ecommerce channels and fulfilment locations using Salesforce inventory management.
- Available, allocated, inbound and fulfilled stock
- Store and warehouse stock visibility
- Reserved stock and open order allocation
- Stock transfers between locations
- Inventory and finance reporting
Omnichannel Fulfilment
Connect customer demand with inventory, warehouse activity and shipping so teams can fulfil orders from the right location.
- Ecommerce order fulfilment
- Store and warehouse fulfilment
- Pick, pack and dispatch activity
- Order readiness visibility
- Customer delivery updates
Supplier and Replenishment Control
Buying and procurement teams can manage purchase orders, supplier records, expected receipt dates and inbound deliveries through Procurement on Salesforce.
- Purchase order management
- Supplier delivery tracking
- Stock replenishment visibility
- Inbound receiving
- Demand-connected buying decisions
Shipping and Delivery Updates
Support multi-carrier shipping with integrations such as UPS, FedEx, DHL, USPS and Sendle through Shipping and logistics on Salesforce.
- Carrier label generation
- Dispatch status management
- Shipment tracking updates
- Delayed shipment visibility
- Customer service access to delivery information
Returns and Inventory Accuracy
Manage returned items, RMAs, stock updates and related customer activity from connected Salesforce records.
- Returns and RMA workflows
- Inventory updates from returned items
- Customer exchange visibility
- Finance and margin impact
- Service case connection
Retail Operations and Finance Connected
Axolt helps finance teams work from operational data across purchasing, inventory, fulfilment, returns, shipping and invoicing.
- Sales, stock and fulfilment visibility
- Stock value reporting
- Shipping cost visibility
- Returns and margin insight
- Less manual reconciliation
Disconnected Retail vs Axolt on Salesforce
When customer, stock, order, supplier, fulfilment, shipping and finance data sit in different systems, teams react late and customers feel the impact.
| Disconnected Retail Operations | Axolt Retail ERP on Salesforce |
|---|---|
| Customers order items that cannot be fulfilled | Customer demand connects with live stock availability and allocations |
| Stock is visible in one channel but hidden from another | Inventory visibility spans stores, warehouses, ecommerce and fulfilment locations |
| Purchasing decisions are based on incomplete demand | Procurement connects supplier activity, stock levels and replenishment demand |
| Customer service chases warehouse and carrier updates | Order, fulfilment and shipment updates are visible from Salesforce records |
| Returns are handled manually across finance and inventory | Returns and RMAs connect customer activity, stock updates and finance impact |
| Managers lack one view of sales, stock and margin | Retail operations and finance work from one connected Salesforce-native platform |
Everything Connected Inside Salesforce
Axolt connects the processes retail teams need to manage customers, stock, suppliers, fulfilment, delivery, returns and finance.
Where Agentforce Fits with Retail ERP
Agentforce can only support useful retail decisions when customer, inventory, order, supplier and fulfilment data are reliable and connected. Axolt gives teams a stronger foundation for Agentforce inventory operations.
Connected Retail ERP
Axolt connects stock, orders, purchasing, fulfilment, shipping, returns and finance in Salesforce.
- Product availability and allocation
- Open orders and fulfilment status
- Supplier deliveries and replenishment
- Returns, stock updates and finance impact
Salesforce
Agentforce Inventory Operations
AI-assisted workflows can help teams spot issues earlier and act with better retail information.
- Stock shortage alerts
- Reorder recommendations
- Fulfilment risk summaries
- Delayed shipment and return status reviews
Built for How Retail Teams Actually Work
Axolt supports practical retail workflows across stores, ecommerce, inventory, fulfilment, returns, customer service and finance.
Multi-Location Inventory
Manage stock across stores, warehouses, ecommerce channels and fulfilment locations.
Ecommerce Fulfilment
Control order fulfilment from order confirmation through picking, packing, dispatch and delivery tracking.
Store Replenishment
Connect demand, stock levels, suppliers and purchase orders to improve replenishment decisions.
Returns and RMAs
Connect returns, stock updates, customer activity and finance impact in one operational flow.
Field Service or Installation Stock
Support retail businesses that require installation or service inventory through Field service on Salesforce.
Better Product Availability Visibility
Teams can see what stock is available, allocated, inbound, fulfilled or returned across retail locations.
More Reliable Fulfilment
Orders, warehouse activity, shipping and tracking stay connected to customer records.
Faster Customer Service Answers
Service teams can respond with order, stock, fulfilment and delivery information from Salesforce.
Operations and Finance Aligned
Finance gains better visibility into sales, stock value, purchasing, returns, shipping cost and margin.
Bring Retail Operations Together on Salesforce
If your retail team is managing customers in Salesforce, stock in another system, orders in ecommerce, shipping in carrier portals and finance after the fact, visibility will always lag. Axolt brings inventory, purchasing, fulfilment, shipping, customer service and finance together.
Book a Retail Demo